DATA PROTECTION
PRIVACY POLICY
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide the data has no consequences. This only applies if no other information is provided in the subsequent processing operations.
"Personal data" means any information relating to an identified or identifiable natural person.
SERVER LOG FILES
You can visit our websites without providing any personal information.
Every time you access our website, usage data is transmitted to us or our web host/IT service provider through your Internet browser and stored in protocol data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the trouble-free operation of our website and to improve our offering.
CONTACT
RESPONSIBLE/DATA PROTECTION OFFICER
Please contact us if you wish. The contact details of the person responsible for data processing can be found in our legal notice.
You can reach our data protection officer directly at: info@wenfa-shop.de
DATA COLLECTION
Each time you visit our website, our system automatically records data and information that your browser transmits to our server (so-called "server log files").
We reserve the right to subsequently check the server log files if there are concrete indications of illegal use. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. If the data is collected to provide the website, this is the case when the respective session has ended.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or altered so that it is no longer possible to assign the calling client. The collection of data to provide the website and the storage of data in log files is essential for the operation of the website. The user therefore has no option to object.
cookies
Our website uses cookies.
Cookies are text files that are stored on the user's device. When a user visits a website, a cookie can be stored on the user's operating system. Some functions of our website cannot be offered without the use of cookies. This requires that the browser is recognized even after a page change. The user data collected by technically necessary cookies is not used to create user profiles. Our legitimate interest in processing personal data in accordance with Art. 6 (1) (f) GDPR also lies in the above-mentioned purposes.
In addition, our website uses cookies that enable an analysis of the surfing behavior of users (so-called third-party cookies). Further information on the scope, purpose, legal basis and options for objection can be found in the respective sections of the respective chapter of this data protection declaration.
As a user, you have full control over the use of cookies. You can deactivate, restrict or delete the transmission of cookies by changing the settings in your Internet browser. If you deactivate cookies for our website, you may no longer be able to fully use all of the website's functions. You can prevent the transmission of Flash cookies by changing the Flash Player settings.
You can find help with the settings in the respective help menu of your browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehne
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Some of the cookies used here are deleted when you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the cookie.
CUSTOMER ACCOUNT
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is carried out on the basis of Art. 6 Paragraph 1 Letter a of GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. Your customer account will then be deleted.
COLLECTION, PROCESSING AND SHARING OF PERSONAL DATA FOR ORDERS
When you place an order, we only collect and process your personal data to the extent that this is necessary to fulfil and process your order and to process your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is carried out on the basis of Art. 6 Para. 1 lit. b GDPR and is necessary for the fulfilment of a contract with you.
Your data will be passed on, for example, to the shipping companies you have chosen, service providers for order processing and IT service providers. In all cases, we strictly adhere to the legal requirements. The extent of data transmission is limited to a minimum.
CUSTOMER'S INITIATIVE CONTACT BY E-MAIL
If you initiate business contact with us by email, we will only collect your personal data (name, email address, message text) to the extent you provide it. The data processing serves to process and answer your contact request.
If the contact serves to carry out pre-contractual measures (e.g. advice in the event of interest in purchasing, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 (1) (b) GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in processing and answering your request. IN THIS CASE, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THIS PROCESSING OF PERSONAL DATA CONCERNING YOU BASED ON ART. 6 Para. 1 lit. f GDPR, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.
We only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.
COLLECTION AND PROCESSING WHEN USING THE CONTACT FORM
When you use the contact form, we only collect your personal data (name, email address, message text) to the extent you provide it. The data processing serves the purpose of establishing contact. By sending your message, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 Para. 1 lit. a GDPR with your consent.
You can revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until the revocation. We will only use your email address to process your request. Your data will then be deleted unless you object to further processing and
DATA COLLECTION WHEN WRITING A COMMENT
When you comment on an article or post, we only collect your personal data (name, email address, comment text) to the extent you have provided it. The processing serves the purpose of enabling commenting and displaying comments. By submitting the comment, you consent to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 Paragraph 1 Letter a of GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until the revocation. Your personal data will then be deleted.
When your comment is published, the name and email address you provided will be published.
USE OF THE EMAIL ADDRESS FOR SENDING NEWSLETTERS
We use your email address, regardless of the contract processing, exclusively for our own advertising purposes to send newsletters, provided that you have expressly consented to this. The processing is carried out on the basis of Art. 6 Paragraph 1 Letter a of GDPR with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation. You can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the mailing list.
Your data will be passed on to an email marketing service provider as part of order processing. It will not be passed on to any other third parties.
USE OF THE EMAIL ADDRESS FOR SENDING DIRECT MARKETING
We use your email address, which we received as part of the sale of a product or service, to electronically send advertising for our own products or services that are similar to those you have already purchased from us, provided that you have not objected to this use. The provision of the email address is necessary for the conclusion of the contract. Failure to provide it means that no contract can be concluded. Processing is carried out on the basis of Art. 6 Paragraph 1 Letter f of GDPR due to our overriding legitimate interest in direct advertising. YOU CAN OBJECT TO THIS USE OF YOUR EMAIL ADDRESS AT ANY TIME BY NOTIFYING US. THE CONTACT DETAILS FOR EXERCISING THE OBJECTION CAN BE FOUND IN THE LEGAL NOTICE. You can also use the link provided for this purpose in the advertising email. There are no costs for this other than the transmission costs according to the basic rates.
SHIPPING SERVICE PROVIDER MERCHANDISE MANAGEMENT
SHARING THE EMAIL ADDRESS TO SHIPPING COMPANIES FOR INFORMATION ON SHIPPING STATUS
We will pass on your email address to the transport company as part of the contract processing, provided that you have expressly consented to this during the ordering process. The purpose of the transfer is to inform you about the shipping status by email. The processing is carried out on the basis of Art. 6 Paragraph 1 Letter a of GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the legality of the processing carried out on the basis of the consent until the revocation.
USE OF GOOGLE ANALYTICS
We use the web analysis service Google Analytics from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") on our website. If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller responsible for your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and compliance with applicable data protection laws.
The data processing serves the purpose of analyzing this website and its visitors as well as for marketing and advertising purposes. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide the website operator with other services related to website activity and internet usage. The following information may be collected, among others: IP address, date and time of the page visit, click path, information about the browser you use and the device you use, pages visited, referrer URL (website via which you accessed our website), location data, purchasing activities. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses technologies such as cookies, web storage in the browser and tracking pixels, which enable an analysis of your use of the website. The information generated in this way about your use of the website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. This means that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
The use of cookies or similar technologies takes place with your consent on the basis of Section 15 Paragraph 3 Sentence 1 TMG in conjunction with Art. 6 Paragraph 1 Letter a of GDPR. The processing of your personal data takes place with your consent on the basis of Art. 6 Paragraph 1 Letter a of GDPR. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until the revocation.
Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ and at https://policies.google.com/technologies/cookies?hl=de .
RIGHTS OF THE DATA SUBJECT AND STORAGE PERIOD
DURATION OF STORAGE
After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, then taking into account statutory retention periods, in particular those under tax and commercial law, and then deleted after the deadline has expired, unless you have consented to further processing and use.
RIGHTS OF THE DATA SUBJECT
If the legal requirements are met, you have the following rights under Art. 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.
Furthermore, according to Art. 21 Para. 1 GDPR, you have the right to object to processing based on Art. 6 Para. 1 f GDPR and to processing for direct marketing purposes.
RIGHT TO APPEAL TO THE SUPERVISORY AUTHORITY
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not lawful.
RIGHT OF OBJECTION
If the personal data processing listed here is based on our legitimate interest in accordance with Art. 6 (1) (f) GDPR, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation.
Once you have objected, the processing of the data concerned will be stopped unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
If the personal data is processed for direct marketing purposes, you can object to this processing at any time by notifying us. After the objection has been made, we will stop processing the data concerned for direct marketing purposes.